Customer help
- Pay with Credit/Debit Card
The available credit/debit card options are listed below.
This transaction is strongly secured and encrypted by Stripe.
Please note that our store does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
You also use Apple Pay if you are using Apple devices.
- Pay with Paypal
When placing an order with PayPal, you will be redirected to the PayPal payment page where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click “Pay with Debit/Credit Card” in the PayPal payment page and you will be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
We accept payments in the form of Visa, MasterCard, Discover and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.
영업 시간
우리는 인쇄 주문 회사입니다 그래서 허용처리 시간의 3 5 영업일제품 유형에 따라서 당신의 순서가 밖으로 발송하기 전에 우리의 현재 양. 그것은 우리의 microfiber 폴리에스테 양을 위한 시간 우리가 당신을 적합했던 굉장한 주문 제품을 일으키기 위하여 가지고 갑니다
휴일 및 주말에 배치 된 주문은 다음 영업일에 처리됩니다.
재고 상황에 따라 다른 날짜에 배송 할 수 있습니다.
표준 배송
순서를 위한 선박 시간:
- 일반적으로 5-15 영업일이 걸립니다.
- 다른 국가의 고객을 위해, 15-20 영업일의 선박 시간을 허용하십시오.
주문할 때 계정을 만들 수 있으며, 'my account' 페이지에서 직접 계정을 만들 수 있습니다.
To change your shipping address please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address.
As soon as your order has shipped out, you will receive a confirmation email with your tracking number.
결제 카드의 모든 결제는 PayPal을 통해 처리되며 세계에서 가장 안전한 결제 플랫폼을 제공합니다. 모든 구매에 대한 지불은 PayPal에 의해 안전하게 처리됩니다.
모든 민감한 정보는 컴퓨터와 PayPal 시스템 사이에 자동으로 암호화되어 귀하의 정보를 보호하는 것입니다.
Customs fees depend on the laws of your country. Our experience is that In the majority of cases you are not required to pay any customs fees. We mark all our orders as low-value gifts. Moreover, we send larger orders in separate packages to avoid such charges.
YES. No matter where you live, we ship our products all over the world.
여러 다른 항목을 주문한 경우, 별도로 보내질 수 있습니다.
우리는 당신이 미국에 있는 경우에 USPS를 가진 당신의 포장을 추적하는 것을 추천합니다, 또는 다른 국가를 위한 17TRACK.
USPS로 추적
17TRACK으로 트랙
주: 일반적으로, 보낸 사람 후에 당신의 포장을 발송합니다, 그것은 운반대에 의해 가공될 것입니다, 그 후에 검사하고 추적 정보를 입력합니다. 이러한 스캔 이벤트와 시스템의 가용성을 추적 할 수 있습니다. 일반적으로 처리를위한 5-10 일이 소요되며 빠른 우편 서비스가 선적 처리되는 방법에 따라 때때로 더 걸립니다. 따라서 추적 정보는 온라인으로 즉시 나타나지 않을 수 있습니다.
Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes 5-10 days for processing and it takes sometimes longer depending on how fast the postal services are processing shipments, therefore the tracking information may not appear online immediately, please try to track again later.
- The carrier hasn’t accepted your package yet.
- The carrier hasn’t scanned and entered tracking information for your package yet.
- Your tracking number is incorrect or invalid.
- The item was posted a long time ago, info not available anymore.
We really apologize that your item was not delivered to you. As much as we would like to have all the items be shipped smoothly, we really do not have control over other possible reasons/factors why an item did not arrive in one’s mailbox. What we can recommend is that you can check with neighbors to see if they possibly have the package or check your local post office.
Most customers who have the same situation as you have found their item either with their neighbor or at the local post office. All domestic delivery issues become the responsibility of the local postal service once it’s been shipped. You may contact them directly.
Please make sure that you have entered your correct and complete shipping details when you ordered. We will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
Item was attempted for delivery but failed, this may due to several reasons. Please contact the carrier for clarification. Please be informed that we will NOT be held responsible for packages that have failed to deliver due to:
- Item refused by the addressee
- Incorrect / Illegible / Incomplete address
- Expired Retention Period – in some countries, receivers are advised to claim their packages in the local post office. If left unclaimed, the parcel will be sent back to our warehouse.
- Addressee Absence – Addressee not available at the time of delivery
- Customs Policies, Rules, and Regulations
If you haven’t received your package, we’d advise you to contact your local post office to arrange a re-delivery or collect your item right away. Generally, the carrier has collection deadline, we’d advise you pick up your package at once, or it might be returned to our warehouse.
If this happens, we will have to wait to see if the package gets returned back to us.
We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.
Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.
Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If the product you received is wrong or defective, please contact us as soon as possible and kindly provide us with your full name, order number and a brief explanation of the issue.
We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately.
If an item is missing, please contact us with your order number, the missing item’s product title and photos of the package showing the shipping label.
You must report any problem related to your order before 7 days after your order has been delivered. If a claim is not submitted within the pre-required time, unfortunately, there’s nothing we can do to help you.
가능한 한 빨리 연락 하 고 우리는 당신이 올바른 주소에 당신의 순서를 받을 수 있도록 도울 것입니다. 친절하게 당신의 이름과 순서 번호로 저희를 제공하십시오.
주문이 아직 처리되지 않은 경우, 교체하려는 품목을 변경하는 데 도움이 될 것입니다.
주문의 취소는 아직 배송되지 않았습니다. 10%의 취소 수수료는 주문을 취소하려는 고객에게 청구됩니다. 주문의 취소는 이미 발송 된 주문이 불가능합니다.
Please bear in mind that product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colors of products may also appear different to those shown on the site. Most of the product images shown are not REAL product photos, but templates and mockups to showcase our designs. Please handle your expectations.
